Digital Support Technician
A Digital Support Technician apprenticeship is a great way to start your career in an exciting and fast-moving digital industry. Working under supervision, the Digital Support Technician apprentice will maximise the effective use of digital office technologies, productivity software, digital communications as well as helping external clients and internal users.
Why you should do an Apprenticeship with LVC
Here are four points to convince you!
Expert Instructors
LVC employs qualified tutors to maximise your learning.
Online learning
LVC provides lessons online, allowing you to learn even if you not near to our campus.
Extensive Curriculum
Our programs cover a wide range of areas, providing you with a large breadth of knowledge.
High rate of success
LVC has a 100% success rate on our apprenticeships
Apprenticeships
A Digital Support Technician Apprenticeship is an effective way to become a Digital Support Technician. The apprenticeship will require the dedication of 15-18 months of a learner's time, which should be considered when you apply. A Digital Support Technician Apprenticeship will see you working for a business, performing Digital Support Technician tasks for them such as maximising the effective use of digital office technologies, productivity software, digital communications as well as helping external clients and internal users. You will also have dedicated days of learning at the college, being effectively taught how to be a Digital Support Technician through practical work experience and through lessons provided at the college by tutors. As an apprentice, you will be paid a competitive salary for the work you are doing.
One-to-one Support
In addition to the Tutor-led knowledge modules lesson, you will have a Skills Coach (SC) and a Digital Programme Coordinator (DPC) assigned to support you throughout your apprenticeship.
The DPC will contact you every other week to discuss your knowledge module training progress and to check whether you understand the training. They will also discuss your work placement opportunities to gather evidence for your Summative portfolio.
The Skills Coach will work with you to develop your portfolio of evidence for the End Point Assessment. He/she will support you in gathering evidence for various workplace projects.
Both will support your employer (Technical Line Manager) to complete your Employer Reference / Evaluation, a document which highlights key competency and behaviour you have demonstrated for the final assessment, as part of the End Point Assessment.
In every one-to-one session, we will set up an action plan with SMART targets for you to complete, so that you can progress smoothly on your apprenticeship journey and achieve your apprenticeship as LVC has planned with yourself and your employer.
Typical job titles you could apply for
Applications and online service executive
Data administrator
Database administrator
Digital applications specialist
Digital champion
Digital coach
Digital service advisor
Digital service agent
Digital service support
Digital support professional
Digital systems operator
Digital transformation associate
ICT support analyst
IT operations technician
Operations technical specialist
Service centre operator
Technical support professional
Want to begin your career?Let us help you achieve your goals!
Start your journey with us today.